Cabinet to discuss drive to improve quality of care in Norfolk

25 May 2022

2022 Adult Social Care

Proposals for a new Board to drive up the quality of privately provided Adult Social Care across Norfolk are due to be discussed by the County Council’s Cabinet.


In the wake of the Covid 19 Pandemic, which placed unprecedented pressures on the care sector, councillors are discussing ways to help providers improve from a position in which only 71.1% of care providers in Norfolk are rated Good or Outstanding. The County Council is looking at how it can help providers improve the quality of care they provide, and what form that support can take.


Cllr Bill Borrett, Norfolk County Council’s Cabinet Member for Adult Social Care, said; “In Norfolk we’re absolutely committed to supporting the care sector: throughout the pandemic we have distributed over £55m in extra funding and just a few months ago we announced a big uplift in the fees we pay providers for care.


“But support needs to be more than just funding: we need to look at how the care sector works and how it fits in with the wider health and care system. That’s why our proposals involve our partners, working together within the Integrated Care System, only by all parts of the health and care system taking responsibility and working towards a common goal can we ensure the care provided in Norfolk is of the highest possible standard, as our residents expect and deserve.”

A new Care Quality Programme Board, led by the County Council and the NHS Norfolk and Waveney Clinical Commissioning Group (CCG), will provide support to all care providers in Norfolk as they work to raise the quality of care across the county.


The new Programme Board will operate within the Interrelated Care System (ICS) framework being put in place in Norfolk.


A new Care Quality Programme Board will work to deliver a Norfolk wide care quality strategic framework. This will enable all partners, including care providers, to work together to coordinate and direct action to improve care quality.


Cabinet to discuss drive to improve quality of care in Norfolk